Practical fire safety and evacuation training for care homes. Delivered at your premises by operational firefighters, with the people in your care at the heart of every session.
Practical skills. Clear responsibilities.Training your team can put into practice.
PHOENIX / CARE SECTOR
Operational firefightersTraining at your premisesElectronic certificatesNationwide delivery
BUILT AROUND YOUR CARE SETTING
Every resident is different. Your training should reflect that.
In a care home, a fire alarm can mean helping someone who cannot leave independently, communicating with a resident living with dementia, or coordinating a response with a smaller night team.
We help staff connect fire safety knowledge with their responsibilities, your evacuation procedures and the equipment available. Tell us about your home, and we’ll help you choose the right training.
THE TRAINING
One team. The skills your home needs.
Book a single course or ask us to plan a combination for your staff. We’ll agree the content, group sizes and timing with you.
01
Fire marshal training
Give your fire marshals the knowledge to prevent fires and respond with a clear understanding of their role.
Standard group prices shown. Bespoke course development, combined sessions and any travel charges are confirmed in your quotation. Practical evacuation groups are agreed around the equipment, venue and time needed for safe practice.
Add hands-on extinguisher practice. A live fire practical can be added to suitable fire marshal bookings for £150 + VAT, subject to a safe outdoor area and the trainer’s risk assessment.
Discuss mobility, sensory and cognitive needs, and how staff use individual plans to understand the support a resident may need.
02
Day teams. Night teams. Clear roles.
Consider responsibilities, communication and staffing across shifts. Training should support the arrangements in your home’s fire risk assessment.
03
Equipment your staff recognise
Tell us the make and model of your chairs, mats or sledges. Practical training is planned around suitable equipment, safe practice and manufacturer instructions.
04
Your agreed evacuation strategy
Connect learning to your documented procedures, including progressive horizontal evacuation where this forms part of your home’s strategy.
Training supports your fire safety arrangements. It does not replace a suitable fire risk assessment, a building-specific evacuation strategy or the ongoing management of fire precautions.
REAL FIREFIGHTERS. REAL TRAINING.
WHY PHOENIX
Experience that makes the training matter.
Our trainers are operational firefighters and qualified instructors. They bring experience of real emergencies into clear, approachable sessions that encourage questions and discussion.
For care teams, the aim is practical understanding: recognising risks, knowing your responsibilities and understanding how to act within your home’s plan.
At your premisesLearn in familiar surroundings.
Around your teamDiscuss shifts and multiple groups.
Certificates includedElectronic records after completion.
One home or a group of sites, we’ll help you put a practical training plan in place.
01 / TELL US ABOUT YOUR HOME
Start with what you need.
Share your location, staff numbers, preferred dates and the training you’re looking for. For practical training, include your equipment make and model.
02 / AGREE YOUR TRAINING
Know exactly what’s included.
We’ll confirm suitable sessions, timings and a clear quotation. Bespoke content, multiple groups and evening or weekend delivery can be discussed.
03 / BUILD STAFF CONFIDENCE
Bring the learning to your team.
We deliver at your premises, with discussion and supervised practice where included. Electronic certificates help you keep your training records organised.